[-] Our Ethos
Customer satisfaction is paramount. Read our ethos on how we like to do business and work with clients and partners.
- Money-back guarantee.
- Yep, that's right. If you are not happy with our work, we will refund your money. But of course, we have never had to give anyone their money back which is why we can offer it.
- Understanding your business and objectives.
- We take the time to get to know a client prior to the commencement of a project. This helps us understand the influences and factors involved with the delivery of each project.
- We will not take on work that we cannot do well.
- We will only undertake projects for which we have the required resources in terms of skills, expertise and time.
- We provide detailed written proposals.
- Prior to the commencement of a project, we prepare a written proposal which indicates project objectives, activities to be undertaken, timelines, deliverables and fee structure.
- We respect your trust.
- All sensitive information provided to us is clearly identified and looked after during the project; then returned to you or destroyed at your requested.
- Confidentiality.
- If you ask us to not discuss any projects completed for your company with anybody else, we are happy to do so.
- No surprises.
- We will not change anythings without first consulting you, the client.
- Frequent progress reporting.
- We believe in frequent, timely communication and feedback. We report regularly on progress towards objectives and contact reports are written after all key meetings.
- Comprehensive end-of-project review.
- We also undertake a formal review with clients at the completion of a program.
- Continuous improvement.
- Our systems are continually being improved. We appreciate your feedback; it helps us improve our service.
[+] Artists
Oscar Wilde once said, "All art is quite useless".
We beg to differ.
Our artists work closely with our information architects and interface developers to create functional yet stylish designs. This ensures that our websites are usable and accessible, which maximises the user experience - no matter who the user is.
[+] Technologists
We like to use proven and well known platform-neutral/open-source technologies. We have taken our experience and have established our code libraries and development methodologies. This allows us to create websites which work consistently - cross-browser and cross-platform - with minimal development and testing times required.
Our coding libraries and development methodologies are constantly being reviewed and updated as we find and develop new and innovative ways of coding pages.
Our services include (but in no way are limited to) the following:
- Accessibility and Standards Compliance
- Usability Consulting
- Information Architecture Consulting
- Flash Animation
- Graphic Design
- Agency Outsourcing
- Emergency Specialist Development for agencies (tight deadline work)
- Dot Net Nuke (DNN) Skinning
- Staff Training and Support
- Staff Placement including Support
- Technical Development (PHP, ASP.NET, SQL and MYSQL etc)
Our Software Development team has experience in programming applications using the following languages and technologies:
- HTML / DHTML
- CSS
- JavaScript / DOM
- PHP
- SQL Server
- Microsoft ASP.Net
- Visual Basic
- C#
- ASP